CenturyLink is one of the largest communications companies in the United States. They offer Internet, telephone, cable television, and other services to homes and businesses. The company has a good reputation for customer service.
The company’s 401(k) plan has survived a class-action lawsuit brought by a Denver personal injury attorney. The judge ruled that the company did not breach its fiduciary duties.
Price for life
There are few certainties in life, and the price of Internet service is one of them. CenturyLink’s Price for Life program offers customers a fixed price for their Internet for as long as they stay with the company. The deal only applies to customers who live in their service area and meet their program’s requirements. The only catch is that if a customer moves, they will lose their price guarantee.
Generally, the cost of coverage under the Plan increases as you get older. This is because the premiums charged by the insurance carrier are based on your age. You can also choose to convert your coverage to individual insurance at any time.
The perks and benefits at Lumen (formerly CenturyLink) are decent, but they do not stand out as being exceptional. They rank in the bottom 15% of similar sized companies on Comparably. Those who are looking for exceptional benefits should consider other options. However, if you want a simple Internet service with great customer service and no contracts, CenturyLink may be right for you.
No contracts
Provides members with timely access to the latest information concerning retiree benefits. Supports and participates in NRLN efforts to enact federal legislation to protect retiree pensions and benefits. Also provides a forum for interacting with other retirees, as well as local and state leaders. It is a charter member of the National Retiree Legislative Network.
CenturyLink’s purchase of Embarq is causing a lot of concern among its former employees, who have been told that their health insurance and life insurance benefits will be discontinued. These cuts come a year after the company announced that it would terminate its non-profit matching gift program and cut some of its other employee benefits.
The good news is that CenturyLink offers many internet packages for seniors. Depending on your area, you can choose between DSL, 4G, and fiber internet options. Their bundle plans and low-cost Lifeline services are a great option for seniors on a budget. Moreover, you can always cancel your service without incurring early termination fees.
Customer service
Customer service is a priority for CenturyLink, which has live chat support available seven days a week. Customers can also use a self-service option to troubleshoot their equipment or check the availability of service in their area. The company’s Internet packages are competitive, and its gigabit fiber internet is a great choice for seniors who want faster speeds.
If you move, you can update your address online by logging in and clicking on the “Update Email & Phone” tab. You can also choose whether you would like to share your personal email with UC retiree center so they can notify you about events and resources.
Employees at Lumen (formerly CenturyLink) rank their Perks and Benefits lower than most other companies. However, they have a good benefits package with Dental Insurance and Maternity/Paternity Leave. In addition, they offer a retirement plan and 401K. The company is an excellent choice for retirees who are looking for affordable internet packages and reliable customer service.
